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Persone che camminano verso la biglietteria di Palazzo Ducale

Services and Accessibility

Services

At each museum, tickets can be purchased directly at the ticket office, where you can also receive assistance and information for your visit.

Suitcases, trolleys and any bulky luggage are not permitted in the museum areas (any luggage whose sum of the three sides exceeds 1 linear meter, including handles, wheels and external pockets). Visitors are required to leave all bulky luggage elsewhere before arriving at the museum entrance.
Smaller but still bulky bags and backpacks, umbrellas and any other objects which, in the opinion of the security personnel, cannot be introduced into the exhibition areas, must be left in the cloakroom. The cloakroom service is free of charge.

Restrooms available for visitors

Audio guide available in 6 languages:
ITALIANO, ENGLISH, FRANÇAIS, ESPAÑOL, DEUTSCH, KOREAN

The spaces that complement visits to the Doge’s Palace, Correr Museum, Ca’ Rezzonico, Ca’ Pesaro, Fortuny Museum, Palazzo Mocenigo Museum, Natural History Museum of Venice, Glass Museum, and Lace Museum offer high-quality books, guides, and merchandise.

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Inside the Museums’ Cafés, you will find a carefully curated gastronomic selection designed to offer the best of Made in Italy, with a nod to Venetian tradition.
Available at the Doge’s Palace, Correr Museum, Ca’ Rezzonico, and Ca’ Pesaro.

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Dedicated room, for breastfeeding, change and relax.
Available at Doge’s Palace, Correr Museum, Ca’ Rezzonico, Ca’ Pesaro, Fortuny Museum, Palazzo Mocenigo Museum, Natural History Museum, Carlo Goldoni House, Murano Glass Museum, Burano Lace Museum.

Dog-sitting service, bookable via the website www.bauadvisor.it and the Bauadvisor app.

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For more information, please consult the official websites of the individual museums >

Specific needs

All the tours and workshop activities are already designed to be fully inclusive; however, they can also be remodelled to meet specific needs. It is possible to personally adapt materials for children with learning difficulties.

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